You are entitled to cancel your order and return the goods within 14 working days for a full refund, including the cost of the delivery to you. Do this by contacting me by email or telephone or via the website messenger feature, quoting the order number supplied on your order confirmation email. Any goods returned should be in saleable condition. Once your return is received, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. In the unlikelihood that your order is incorrect or damaged, please get in touch for a replacement.

Shipping returns

To return your product, please send your product to:

The Chad Powell Gallery & Shop
Arreton Barns
Main Road
Isle of Wight
P030 3AA

You are responsible for the shipping cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value.